#Costco computer help phone number how to
#Costco computer help phone number activation key
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#Costco computer help phone number full
#Costco computer help phone number windows 10

As we all patiently await our vaccine, the вЂњsecond waveвЂќ has led provincial governments to enact new restrictions.

#Costco computer help phone number full

Okay, Microsoft got some points back.A full year has now passed since the first COVID-19 cases were discovered in Canada, and some of the challenges from the early days of lockdown still exist. She sent me the email, and remotely activated link and the 15 months subscription for my 365 Family plan that came with my new Microsoft laptop.ДЄll in all, this was a 4-5 hours on the phone between Costco and Microsoft, wish it never happened but everyone on the line was really trying to help, I appreciated. Back and forth a few more times with email and further verifying my identity. She verified that my purchase does have the 15 month 365 family plan included as part of the promotion.Д¤. She looked at my emails on the purchase and the pickup on the Surface Laptop 3.ДЈ. Just 3 minutes, a lady came on, set up screen sharing. Ask for tech support, or it is never ending phone treeДў. Now to share with you what happened with me.ДЎ. MicroSoft came through!!! It took 90 minutes, but problem solved, at least for me. Love Costco too, but Costco, please choose your friend carefully next time.

#Costco computer help phone number activation key

The instruction from Microsoft to Costco reads like the activation key is built in with those units sold by Costco. I have to say that everything smelled like, sounded like, Microsoft dropped the ball. After 4 long hours, over something less than $100. I got exactly the same as people describedДЄbove, no product key in the email, only the screen asking me to pay for a new Office 365. which is no way close to what I saw when I turn on my Surface laptop. Very polite and patient with me, but she does not know what to do, eventually she read me every words of the instruction she have from Microsoft. Started with 90 minutes wait for Costco's Concierge, 30 minutes of talking to them, then another hour of talking to, with no results. In short, I had exactly the same experience. If Costco sold 1000 units with 15 months of Office 365, only 2/1000 were resolved. I am glad that the problem was solved for the persons above but that really does not resolve the issue. I am stuck on the last part and finding a way to get to the activation window instead of the purchase window.

Reading the /support, when I open an app I should be greeted with an 'activate your account' and not a 'please start a trial/puchase 365' Opened word and they asked me to sign in my account, which I did, then asked me to either start a free trial or to buy a subscription

#Costco computer help phone number windows 10

Then I activated windows 10 and registered the SN on my account Set up the laptop and created a microsoft account through the laptop setup steps

#Costco computer help phone number how to

He was reading off the instructions that the vendors (microsoft) provided to Costco to direct people how to retrieve the product (microsoft 365) with this bundle. He directed me to the /support page which i scoured but did not find anything that could help me with this The Costco customer service rep said that they did not have a product key that they could give me. Problem fixed, if you have a similar issue just try to talk to Office Tech Support and they will fix it. Microsoft account but that wouldn't work. It seems like the activation was supposed to be auto activated when I registered the SN on my They couldn't find a way to fix the automatic activation.

#Costco computer help phone number serial number

I'm assuming it's related to the serial number somehow? But if registering the SN to my account didn't auto-activate I'm not sure what to do.Д®DIT : Office Tech Support ended up having to provide me with new 15 month activation codes. Closest mention is that I should be getting a one month subscription on every device.ДЄny help figuring out how to activate my 15-month subscription from Costco would be very much appreciated. I went to the surface support page and there is nothing specifically regarding this costco subscription on a laptop bundle. I have registered the SN on my Microsoft account When I open an app on my computer, I only have the option to start a 1 month free trial or buy a subscription. I created a Microsoft account but I am unable to find where to activate the 365 subscription. I was not emailed anything from costco like other software purchases and after talking to costco customer service they do not send an email with a code when the 365 subscription is bundled I cannot figure out how to activate the Office 365 Family subscription. I just bought a new Surface Laptop 3 at Costco that comes with a 15 month subscription for Microsoft 365 Family.